  {"id":84,"date":"2024-12-20T14:55:18","date_gmt":"2024-12-20T14:55:18","guid":{"rendered":"https:\/\/www.augsburg.edu\/undergrad\/?page_id=84"},"modified":"2026-01-27T14:29:26","modified_gmt":"2026-01-27T14:29:26","slug":"strategic-enrollment-management","status":"publish","type":"page","link":"https:\/\/www.augsburg.edu\/undergrad\/strategic-enrollment-management\/","title":{"rendered":"Strategic Enrollment Management"},"content":{"rendered":"<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-91 size-large\" src=\"https:\/\/www.augsburg.edu\/undergrad\/wp-content\/uploads\/sites\/117\/2025\/01\/457038269_933500708809476_207198212334384877_n-e1735832582566-1024x328.jpg\" alt=\"Undergraduate Class of 2028\" width=\"640\" height=\"205\" srcset=\"https:\/\/www.augsburg.edu\/undergrad\/wp-content\/uploads\/sites\/117\/2025\/01\/457038269_933500708809476_207198212334384877_n-e1735832582566-1024x328.jpg 1024w, https:\/\/www.augsburg.edu\/undergrad\/wp-content\/uploads\/sites\/117\/2025\/01\/457038269_933500708809476_207198212334384877_n-e1735832582566-300x96.jpg 300w, https:\/\/www.augsburg.edu\/undergrad\/wp-content\/uploads\/sites\/117\/2025\/01\/457038269_933500708809476_207198212334384877_n-e1735832582566-768x246.jpg 768w, https:\/\/www.augsburg.edu\/undergrad\/wp-content\/uploads\/sites\/117\/2025\/01\/457038269_933500708809476_207198212334384877_n-e1735832582566-1536x492.jpg 1536w, https:\/\/www.augsburg.edu\/undergrad\/wp-content\/uploads\/sites\/117\/2025\/01\/457038269_933500708809476_207198212334384877_n-e1735832582566.jpg 1600w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Augsburg\u2019s Strategic Enrollment Management (SEM) division includes four uniquely equipped teams: Undergraduate Admissions, Graduate Admissions, SEM Operations, and Financial Aid.<\/span><\/p>\n<p><b>Vision:<\/b> <span style=\"font-weight: 400;\">Be a belonging organization that builds deeper relationships, change systems, and dismantle oppression in higher education enrollment management.<\/span><\/p>\n<p><b>Mission:<\/b> <span style=\"font-weight: 400;\">Meet every student where they are with authentic presence, <\/span><span style=\"font-weight: 400;\">outreach, and engagement. Our nationally recognized <a href=\"https:\/\/www.augsburg.edu\/undergrad\/augsburg-applies-to-you\/\"><b>Augsburg Applies to You<\/b><\/a> platform supports this mission through direct admissions, success coaching, and academic belonging. We exist to deliver enrollment results, innovation, service, and the essential infrastructure to attract, meet the needs of, and enroll future graduates. We are a key partner in driving sustainable enrollment growth at Augsburg towards the goal of becoming a medium-sized university with 5,000 Auggies by 2030.<\/span><\/p>\n<p><b>Values:<\/b> <span style=\"font-weight: 400;\">We value integrity, honesty, passion. We lead with grace and kindness. We self-manage our work-life balance with support from each other. We embrace\u00a0<\/span><span style=\"font-weight: 400;\">data-informed decision-making to guide our actions. We see our entire team succeed through our positive impact on society. <\/span><b>We use these five statements to remember why we are here.<\/b><\/p>\n<hr \/>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-92 size-full alignright\" src=\"https:\/\/www.augsburg.edu\/undergrad\/wp-content\/uploads\/sites\/117\/2025\/01\/HeroImageTemplate-min-1-20-1-1.png\" alt=\"\" width=\"234\" height=\"218\" \/><\/p>\n<h3>Our Belonging Organization<\/h3>\n<p><span style=\"font-weight: 400;\">In 2019, the SEM division embarked on a journey to be a belonging organizational structure. Our division\u2019s strategic enrollment management impact is guided by the updated <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.augsburg.edu\/strategic-plan\/\"><strong>Augsburg 150 Strategic Plan<\/strong><\/a>. <\/span><span style=\"font-weight: 400;\">\u00a0We are passionately committed to the importance of our collective and individual sense of belonging as the primary element for well-being, which in turn sets us up to achieve our SEM goals.\u00a0 Our belonging organizational structure requires each of us to mindfully reflect, set our own intentions, and prioritize balance in a world that often seems out of balance.\u00a0 We strive for a sense of individualized intention led by the mantra of \u201cfeel loved\u2014act strategically.\u201d\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Guided by the Gallup Q12 Belonging Index, we are each in our own ways becoming active belonging adventurers.\u00a0 The journey thus far strives to cultivate a sense of belonging where individual&#8217;s perspectives, promise, and purpose are shared and supported.\u00a0 Many tools and activities continue on an annual basis- the Results Support Management framework, wellness check-ins, a hire-in hire-up practice, the EDIFY personal advocacy storytelling curriculum, and national conference presentations\/media. The work behind being a SEM belonging organizational structure is never complete, it is tirelessly ongoing all the time.<\/span><\/p>\n<hr \/>\n<h3>Admissions Success Coaching: A Research Initiative from the NACAC Center for Innovation in College Admission<\/h3>\n<h4 style=\"color: #404040;\"><em><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-159 alignright\" src=\"https:\/\/www.augsburg.edu\/undergrad\/wp-content\/uploads\/sites\/117\/2025\/09\/NACAC-logo-full-color-RGB.svg_-300x139.png\" alt=\"\" width=\"300\" height=\"139\" srcset=\"https:\/\/www.augsburg.edu\/undergrad\/wp-content\/uploads\/sites\/117\/2025\/09\/NACAC-logo-full-color-RGB.svg_-300x139.png 300w, https:\/\/www.augsburg.edu\/undergrad\/wp-content\/uploads\/sites\/117\/2025\/09\/NACAC-logo-full-color-RGB.svg_.png 465w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/em><\/h4>\n<h4><em>Purpose. Belonging. Changing Admissions for Good.<\/em><\/h4>\n<p>The NACAC Center for Innovation\u2019s Admissions Success Coaching research project is an ambitious initiative designed to reimagine how high school students engage with college admission counselors. Through structured, personalized coaching, we aim to provide students with the agency, confidence, and support they need to succeed\u2014while offering admissions professionals new models for meaningful engagement.<\/p>\n<p>Augsburg University is <strong><a href=\"https:\/\/online.flippingbook.com\/view\/653522911\/22\/\">partnering with NACAC\u2019s Center for Innovation in College Admission<\/a><\/strong> with support from the Lumina Foundation to complete a multi-year Admissions Success Coaching research initiative to transform the admissions experience for students and college admission counselors. This research-backed framework\u2014a set of replicable structures, interventions, and training materials to bridge the gap between yesterday\u2019s methods and today\u2019s students\u2014will serve as a roadmap for institutions and policymakers seeking to advance post-secondary college attainment and trust-based relationship building in college admissions.<b>\u00a0<\/b><\/p>\n<p>To learn more about the Admissions Success Coaching research project visit\u00a0<a href=\"https:\/\/www.nacacnet.org\/centerforinnovation\/our-work\/#Projects\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.nacacnet.org\/centerforinnovation\/our-work\/%23Projects&amp;source=gmail&amp;ust=1757166228941000&amp;usg=AOvVaw0C0axX4sRsfgniSTgGx8wH\">NACAC\u2019s Center for Innovation in College Admission<\/a>. Want to participate as a pilot institution? Contact Robert Gould at\u00a0<a href=\"&#x6d;&#97;&#x69;&#x6c;t&#x6f;&#58;g&#x6f;&#117;l&#x64;&#114;&#x32;&#x40;a&#x75;&#103;s&#x62;&#117;r&#x67;&#46;&#x65;&#x64;&#117;\">&#103;&#111;&#x75;&#x6c;&#100;&#114;&#x32;&#x40;&#97;&#117;&#x67;&#x73;&#98;&#117;&#x72;&#x67;&#46;&#101;&#x64;&#x75;<\/a>.<\/p>\n<hr \/>\n<h3>SEM Leadership<\/h3>\n<p><span style=\"font-weight: 400;\">Reporting to President Paul Pribbenow, the enrollment division is led by Robert J. Gould, Vice President for Strategic Enrollment Management.\u00a0 The SEM leadership team includes directors and associate directors that authentically support and lead 27 staff and 18 student employees.\u00a0 The directors work as one team, leading inclusive culture change using the OKR (Objective and Key Result) framework to achieve audacious results. We invite and welcome collaboration:<\/span><\/p>\n<p>&nbsp;<\/p>\n<div class=\"entry-content\">\n<div class=\"row\">\n<p class=\"faculty-info-block col-lg-4 col-md-6 col-sm-6 col-xs-12\"><strong>Robert J. Gould<\/strong><br \/>\nVice President for Strategic Enrollment Management<br \/>\n<a href=\"&#109;a&#105;l&#116;o&#x3a;g&#x6f;u&#x6c;d&#x72;2&#x40;a&#x75;g&#x73;b&#x75;r&#x67;&#46;&#x65;&#100;&#x75;\">&#103;o&#x75;l&#x64;r&#x32;&#64;&#x61;&#117;&#x67;&#115;&#x62;&#117;&#x72;&#103;&#46;&#101;d&#x75;<\/a><\/p>\n<p class=\"faculty-info-block col-lg-4 col-md-6 col-sm-6 col-xs-12\"><strong>Stephanie Ruckel<\/strong><br \/>\nAssociate Vice President for Strategic Enrollment Management<br \/>\n<a href=\"ma&#105;&#108;&#116;&#111;&#x3a;&#x72;&#x75;&#x63;&#x6b;el&#115;&#64;&#97;&#117;&#x67;&#x73;&#x62;&#x75;&#x72;g&#46;&#101;&#100;&#117;\">&#x72;&#x75;&#99;ke&#x6c;&#x73;&#64;&#97;u&#x67;&#x73;&#98;&#117;r&#x67;&#x2e;&#x65;&#100;u<\/a><\/p>\n<p class=\"faculty-info-block col-lg-4 col-md-6 col-sm-6 col-xs-12\"><strong>Catherine Maun<\/strong><br \/>\nDirector, Financial Aid<br \/>\n<a href=\"&#x6d;&#97;i&#x6c;&#116;o&#x3a;&#109;a&#x75;&#110;&#64;&#x61;&#117;g&#x73;&#x62;u&#x72;&#x67;&#46;&#x65;&#x64;&#117;\">&#x6d;a&#x75;&#110;&#64;&#x61;&#117;&#x67;&#115;b&#x75;&#114;&#x67;&#46;e&#x64;&#117;<\/a><\/p>\n<p class=\"faculty-info-block col-lg-4 col-md-6 col-sm-6 col-xs-12\"><strong>Stacy Severson<\/strong><br \/>\nDirector, Admissions<br \/>\n<a href=\"&#x6d;a&#x69;&#108;&#x74;&#111;&#x3a;&#x73;e&#x76;&#101;&#x72;&#115;&#x6f;&#64;a&#x75;&#103;&#x73;&#98;&#x75;&#114;g&#x2e;&#101;&#x64;&#117;\">&#115;&#101;&#x76;e&#114;&#x73;&#x6f;&#64;&#97;&#x75;&#x67;s&#98;&#x75;&#x72;g&#46;&#x65;&#x64;u<\/a><\/p>\n<p class=\"faculty-info-block col-lg-4 col-md-6 col-sm-6 col-xs-12\"><strong>Teri Larson<\/strong><br \/>\nDirector, Enrollment Analytics<br \/>\n<a href=\"&#109;&#x61;&#105;&#x6c;t&#x6f;:&#108;&#x61;&#114;&#x73;o&#x6e;t&#101;&#x40;&#97;&#x75;g&#x73;b&#117;&#x72;&#103;&#x2e;e&#x64;u\">&#108;&#97;&#x72;&#x73;&#111;&#110;&#x74;&#x65;&#64;&#97;&#x75;&#x67;&#115;&#98;&#x75;&#x72;&#103;&#46;&#x65;&#x64;&#117;<\/a><\/p>\n<p class=\"faculty-info-block col-lg-4 col-md-6 col-sm-6 col-xs-12\"><strong>Emilie Lenz<\/strong><br \/>\nAssociate Director, Financial Aid<br \/>\n<a href=\"&#x6d;&#97;i&#x6c;&#116;o&#x3a;&#108;e&#x6e;&#122;e&#x40;&#97;u&#x67;&#x73;b&#x75;&#x72;&#103;&#x2e;&#x65;&#100;&#x75;\">&#108;&#x65;&#x6e;z&#101;&#x40;a&#117;&#x67;s&#98;&#x75;r&#103;&#x2e;&#x65;&#100;&#x75;<\/a><\/p>\n<p class=\"faculty-info-block col-lg-4 col-md-6 col-sm-6 col-xs-12\"><strong>Madelyn Chu<\/strong><br \/>\nAssociate Director, Undergraduate Admissions, PSEO<br \/>\n<a href=\"m&#97;&#x69;&#x6c;t&#111;&#x3a;&#x63;h&#117;&#x6d;&#x61;&#64;&#97;&#x75;&#x67;s&#98;&#x75;&#x72;g&#46;&#101;&#x64;&#x75;\">&#x63;&#104;u&#x6d;&#x61;&#64;a&#x75;&#x67;&#115;b&#x75;&#x72;&#103;&#46;&#x65;&#x64;&#117;<\/a><\/p>\n<p class=\"faculty-info-block col-lg-4 col-md-6 col-sm-6 col-xs-12\"><strong>Tim Lawson<\/strong><br \/>\nAssociate Director, Undergraduate Admissions<br \/>\n<a href=\"&#x6d;&#x61;&#105;&#108;t&#x6f;&#x3a;&#x6c;&#97;ws&#x6f;&#x6e;&#49;&#48;&#64;&#x61;&#x75;&#x67;&#115;bu&#x72;&#x67;&#46;&#101;d&#x75;\">&#x6c;&#97;w&#x73;&#111;&#110;&#x31;&#x30;&#64;a&#x75;&#103;s&#x62;&#x75;&#114;g&#x2e;&#101;d&#x75;<\/a><\/p>\n<\/div>\n<\/div>\n<hr \/>\n<div style=\"position: relative; overflow: hidden; width: 100%; height: 100%; min-width: 300px; min-height: 600px;\"><iframe loading=\"lazy\" style=\"position: absolute;\" src=\"https:\/\/www.campusreel.org\/colleges\/augsburg-university\/vr?virtual_immersion_id=218\" width=\"100%\" height=\"100%\" frameborder=\"0\" scrolling=\"auto\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Augsburg\u2019s Strategic Enrollment Management (SEM) division includes four uniquely equipped teams: Undergraduate Admissions, Graduate Admissions, SEM Operations, and Financial Aid. &#8230;<\/p>\n","protected":false},"author":590,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-84","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.augsburg.edu\/undergrad\/wp-json\/wp\/v2\/pages\/84","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.augsburg.edu\/undergrad\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.augsburg.edu\/undergrad\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.augsburg.edu\/undergrad\/wp-json\/wp\/v2\/users\/590"}],"replies":[{"embeddable":true,"href":"https:\/\/www.augsburg.edu\/undergrad\/wp-json\/wp\/v2\/comments?post=84"}],"version-history":[{"count":20,"href":"https:\/\/www.augsburg.edu\/undergrad\/wp-json\/wp\/v2\/pages\/84\/revisions"}],"predecessor-version":[{"id":179,"href":"https:\/\/www.augsburg.edu\/undergrad\/wp-json\/wp\/v2\/pages\/84\/revisions\/179"}],"wp:attachment":[{"href":"https:\/\/www.augsburg.edu\/undergrad\/wp-json\/wp\/v2\/media?parent=84"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}