My wife, Abigail, and I first met Anne Frame and Bill Frame, Augsburg’s ninth president, some 18 years ago when we were chosen to be part of a new program, sponsored by the Council of Independent Colleges and designed by Bill, that helped college presidents and their partners to explore the links between their callings or vocations and the missions of the institutions they served. At that point, I was president of Rockford College in Illinois, and of course, Bill and Anne were at Augsburg. It was a remarkable experience for all of us involved, and we remain friends and colleagues with many of those who shared the program with us. It was during this time that we first witnessed the delightful partnership that Anne and Bill had created—in their marriage, in their leadership of the program, and in their work at Augsburg. Those of us in the program came to count on Bill for thoughtful and weighty treatises (one of us once exclaimed, “Give me a thesaurus!” when Bill’s vocabulary got to be a bit much), while Anne’s gracious and calm presence brought us back to the joy of the work at hand.

Little did we know that just a few months after the program concluded, Abigail and I would be elected as Anne and Bill’s successors at Augsburg. It was during the leadership transition and over the past 15 years that I have come to know the many ways in which Anne’s presence and engagement with the Augsburg community during Bill’s presidency have made a lasting impact.

Anne Frame passed away this past summer, but her legacy lives on in the many ways her life and work have graced the Augsburg community. I would highlight just a few:

Anne and Bill made the case for and then created a place of wonderful hospitality and fellowship at Augsburg House, the residence for Augsburg’s president and family, but more importantly a place at which to gather students, faculty, staff, alumni, and friends to celebrate and build community. In fact, Anne and Bill set important traditions at the house that we still celebrate, including a festive holiday party for neighbors who are often inconvenienced by all the cars parked along West River Parkway for our gatherings!

Anne loved to engage with students, participating in activities like Late Night Breakfasts at the end of each semester and City Engagement Days at the beginning of each academic year. It was deeply meaningful to students to see the president and family involved in the life of the campus.

Anne also served as a board member for the Augsburg Associates, a group of committed volunteers who organized fundraising events to support student scholarships. The annual Velkommen Yul celebrations remain a highlight of the academic year, lifting up our Norwegian heritage.

Finally, Anne accompanied Bill on many international trips—to Augsburg’s sites in South Africa and Namibia, to Norway as part of our relationship with the Norwegian Nobel Institute, and perhaps most memorably to China with a group of Minnesota private college presidents and partners to explore a relationship with a newly formed liberal arts college on the mainland, now known as United International College.

After Bill and Anne retired from Augsburg in 2006, they continued to be engaged in the Augsburg community, attending events, visiting donors, cheering us on in our various efforts to make Augsburg the remarkably diverse institution it is today. At the same time, it was a joy for me to see the meaning that Anne found in returning to her chosen profession—her calling—as an accountant for various organizations in the Tacoma, Washington, area. In that way, Anne continued to model for all of us what it means to follow the divine call, wherever it leads us—even when the call is surprising and unexpected.

We celebrate the ways in which presidential leadership over 150 years—shared in partnership with remarkable spouses—sets a foundation for the work we do today!

Faithfully yours,

Paul C. Pribbenow, President

The post Notes from President Pribbenow: On a legacy of hospitality and leadership appeared first on Augsburg Now.

In 2016, first-year student Olivia House ’20 kneeled during the national anthem before one of her first Auggie soccer matches. She was alone—the only Black person on the team, and the only person kneeling on either side of the field. For four years, House continued to kneel as a respectful gesture to highlight pervasive racial injustice. Fans and opposing players ridiculed her, she was the first on the bus after away games, and teammates unintentionally bruised her with microaggressions: “You’d look so pretty if you straightened your hair.” “So-and-so acts way Blacker than you.” “I always forget you’re Black.”

“Even though I was vocal and open about what I stood for, my teammates didn’t see even half of who I was. I left so much of my identity at the door because there would be too many questions, too many things I’d have to explain about my identity and community,” said House, a designer and art director for a creative agency in Chicago. “Having to code switch from diverse classrooms and social advocacy groups to being the lone Black person on the team was exhausting.”

Augsburg is among the most diverse private colleges in the Midwest—with students of color making up the majority of the last four incoming undergraduate first-year classes. On campus, House said she found her vocation: “to demonstrate the power of design to communicate stories and create a platform for voices who haven’t been heard.” And yet, her experience demonstrated more work is needed, even at the most equity-minded of institutions, and particularly in athletics, where 71% of student-athletes are white, according to a 2020 Augsburg internal survey.

“Me simply stepping onto a soccer field as the only Black player is political in and of itself, without me saying a single word,” she said. “Had I ‘just played the game’ and ‘kept politics off the field,’ I would have perpetuated the myth that athletes’ sole purpose is to entertain. You can’t ask us to put all of our lives on display except for our thoughts and opinions. It doesn’t work like that.”

Since House’s first year, the women’s soccer team has welcomed other student-athletes of color, and multiple soccer players and coaches have begun kneeling during the national anthem as matters of diversity and justice have remained prominent in conversations both on campus and across the United States.

Augsburg Women’s Soccer Head Coach Michael Navarre watched House address a crowd on the quad in September 2020 as a speaker at Augsburg Bold, a series of presentations for students to hear about important topics for the broader community. After House detailed a summer of racial justice protests and rubber bullets, of murals and oral history projects, Navarre commended House as the spark that ignited the team and inspired other student-athletes to take a stand.

“At the time, we felt as though we were supporting Olivia and our other players of color, but it wasn’t until the killing of George Floyd—just a few miles from Augsburg—that we truly began the difficult work that needed to be done,” said Navarre, who has led the women’s soccer team for 23 seasons. “That self-reflection and education illuminated how much more we could have been for Olivia and others, and how much more we are now because of her. Our team is driven to be leaders for social justice advocacy and action.”

‘An age of athletic activism’

Days after the killing of George Floyd by Minneapolis police, Navarre asked the women’s soccer players to connect virtually each week to discuss topics and resources shared on what has become an 11-page document of articles, podcasts, self-assessments, and videos to spur awareness, community engagement, and education.

Midfielder designed a Black Lives Matter patch, and the team collaborated to design a warm-up shirt that read “Auggies against injustice.” The team supported several fundraisers and donation drives in honor of Floyd and Daunte Wright, a 20-year-old biracial Black man who was fatally shot by police during a traffic stop in Brooklyn Center, Minnesota. led a collection of personal items and clothing for neighbors who frequent Augsburg’s Health Commons locations, which are nursing-led drop-in centers that offer resources and support.

, women’s soccer volunteer assistant coach and human resources assistant, said the team took to social media as a way to educate and advocate for others. “Instagram, in particular, was a way for our players and our program to demonstrate our alliance to diversity, equity, and inclusion,” Greathouse said. “For example, we have student-athletes personally impacted by the unrest in Myanmar and Colombia, and we wanted our shirts, statements, and discussions to address issues of injustice around the globe.

“I have learned more in the last two years about my own privilege than I have in my lifetime. It’s not enough for individuals to view diversity merely as racial diversity. We are doing ourselves and our students a disservice if we do not first educate ourselves about intersectionality,” Greathouse said, referring to the study of intersecting identities and dimensions of social relationships.

Across the Athletics Department, teams created T-shirts, facilitated discussions, visited memorials, and engaged in community activism. Augsburg Athletics partnered with Augsburg Day Student Government to hold a town hall featuring the voices of student-athletes of color and other members of the Augsburg community. , the university’s first director of athletic diversity and inclusion, facilitated this and other discussions and opportunities for community engagement.

“When I arrived in 2019, I knew my position was an important one, but little did I know just how vital it would be to help our student-athletes, coaches, and staff process, learn, grow, and begin to heal—together,” said Dixon, who also serves as assistant coach for the men’s and women’s track and field teams. “We are in an age of athletic activism, and Augsburg is invested in this work to bring awareness and take a stand. We empower our students, coaches, and staff to have difficult conversations and use their status as leaders to advance causes that matter.”

‘We can’t wait for the tide to shift’

To focus the department’s efforts and conversations, formed a Diversity and Inclusion Task Force in Fall 2020. The group of coaches and staff works closely with university administration and student-athlete advisory groups. Major initiatives include rewording of the national anthem introduction, offering training sessions, and developing a self-reported race survey of Augsburg student-athletes that revealed 71% of student-athletes are white, 12% are Black, 8% are Latinx, 5% are multiracial, and 4% are Asian. Results from a similar survey of coaches and staff are pending.

“We didn’t need surveys to point out that we lack diversity in athletics, but we wanted to get a self-reported baseline to assess how our students perceive themselves and the department,” Dixon said. “This work is personal to me as a Black father the same age as George Floyd when he died. Athletics has always been a battleground for people to advance causes. We reach audiences who might not be exposed to these issues otherwise, both in the locker room and in the stands.”

Dixon said that, although it’s difficult to turn inward and recognize gaps, Auggies are eager to learn and adopt best practices in recruiting and building inclusive team cultures. “We celebrate diversity efforts at the national and international levels of these sports, but we can’t wait for the tide to shift. We are striving to be more present in diverse neighborhoods and partner with programs that introduce these sports to people with a range of backgrounds.”

In Fall 2020, the women’s hockey team gathered at George Floyd Square, where 38th Street and Chicago Avenue intersect in Minneapolis. The 24 student-athletes, coaches, and staff walked around in silence as they took in the flowers, pictures, and artwork that , women’s hockey head coach, described as “a mix of pain, sorrow, and inspiration.”

“Our players were shocked at the long lists of African Americans killed by police, going back 20 years. We huddled and listened to each other, and the athletes’ perspectives were so powerful,” McAteer said.

The team also gathered on Martin Luther King Jr. Day in January. Alongside McAteer, Assistant Coach shared information she learned during a diversity, equity, and inclusion training.

“We recognized we are two white women, and it was not easy or comfortable, but that is the reason why we should be doing this,” McAteer said. “We need to make these types of discussions more natural and ongoing. Avoiding talk and action because it’s not natural or easy is a big part of the problem. We’re not trying to lecture or convince but share information we’ve learned in a meaningful way.”

McAteer said players have begun kneeling for the national anthem, sharing information on social media, and educating family members and friends. The team routinely partners with the DinoMights, an organization that mentors Minneapolis youth through hockey.

Women’s hockey forward said this year changed her. “I’ve learned that I need to make my voice heard in the community because making change takes every single one of us,” she added. “I’ve learned what it means to be ‘not racist’ versus ‘anti-racist.’ Staying silent only hurts marginalized groups even more, so it’s important to have these tough conversations and speak out against racial injustice.”

Women’s lacrosse has been equally engaged. Teammates wore rainbow jerseys in support of a transgender player, who helped lead a discussion about transgender issues and terms. Augsburg Women’s Lacrosse Head Coach Kathryn Knippenberg said the team is working to be more than performative allies. “If one of my athletes feels called to protest but doesn’t have a ride, I will pick them up or find them a ride. If they want to kneel or don’t want to kneel, they know they have my support,” she said.

“Yes, we are here to win, but we are also here to equip student-athletes with valuable life skills, to prepare them for conversations and experiences they are facing and will continue to face.”

—Kathryn Knippenberg

“We want them to live out Augsburg’s mission to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders who are engaged in meaningful, transformative work.”

Allowing vs. actively supporting

All Augsburg teams agreed to adopt new wording to introduce the national anthem before each contest: “Augsburg University Athletics would like to recognize that the American experience has not been the same for everyone under the flag. As we continue the fight for equality and justice for all, we now invite you to respectfully express yourself for the playing of our national anthem.”

“It’s not easy getting an entire department and body of student-athletes to agree on wording, but it was an important initiative of our Diversity and Inclusion Task Force,” Dixon said. “By having these words in front of the national anthem, we are acknowledging that we—as a university—actively support people in how they want to express themselves. There’s a difference between this statement and simply ‘allowing’ people to kneel or whatever.”

Coaches and staff are expected to complete the Augsburg Diversity and Inclusion certificate program, which requires 18 credits of specified training and encourages additional training for advanced standing each year. In 2020, coaches and staff completed the NCAA Division III’s LGBTQ OneTeam Program, which stresses the importance of LGBTQ inclusion in college athletics and provides an overview of common LGBTQ terms, definitions, and concepts. The peer-driven educational program, which Dixon facilitated, also shares best practices to ensure all individuals may participate in an athletics climate of respect and inclusion, regardless of gender expression, gender identity, or sexual orientation.

“Social justice issues are incredibly important to us in the Athletics Department, and when our student-athletes are actively engaged in educating themselves about the current and historical context of what is happening and they are attempting to use their platform as student-athletes to create awareness and positive change, I feel incredibly proud of them,” said Kelly Anderson Diercks, who served as associate athletic director and director of compliance until July 2021. “Our student-athletes bring many identities and intersectionalities to Augsburg and their respective teams. To be the best we can be, we need to be able to show up fully as our true selves. This means we need to have spaces to talk about all those identities and intersectionalities and how the events facing our world play out differently for us all.”

Recognition of these different identities and experiences led to Dixon’s position; Augsburg hired him as part of a 2019 NCAA Ethnic Minorities and Women’s Internship Grant, which the university also received in 2012. In 2014 and 2021, the department received the NCAA Strategic Alliance Matching Grant, which also supports the hiring and mentorship of ethnic minorities and women in athletic leadership positions.

Alicia Schuelke ’20 MAE, former assistant coach for men’s track and field, said students are thrilled with Dixon’s enthusiasm and vision for the role.

“In a world where, many times, the odds are stacked against us, leaders of color provide hope and strength,” said Schuelke, a physical education teacher at Columbia Academy Middle School in Columbia Heights, Minnesota. “I came to Augsburg for the MAE program, but I was pleasantly surprised to find how diverse the campus is, and it is my absolute favorite part of my learning experience.

“If we can move the needle toward a more diverse group of leaders that better represent our country’s demographics, then students of color will begin to understand that the sky’s the limit in terms of their own hopes, dreams, and aspirations.”

House said she is encouraged by the department’s work to advance equity and inclusion. She appreciates the university’s willingness to be vulnerable and invite her and other people of color to share their experiences during this raw, unsettling time. But like any athlete knows, one must dedicate lots of hours and effort to see results.

Augsburg Athletics is putting in the work.

Top image: (Photo by Warren Ryan)

The post The Auggies who refuse to ‘keep politics off the field’ appeared first on Augsburg Now.

As we enter a new phase of the COVID-19 pandemic and plan for our return to campus for our 152nd academic year at Augsburg, I am often asked what we have learned during the past 16 months that will be part of a “new normal” for our community.

Certainly there is much that we have learned about the use of technology for teaching and learning, and for doing our administrative work—technology that will be an abiding and effective tool for the ways we work into the future. We also have learned important lessons about public health and not taking for granted our individual and common well-being. And then there are lessons about the fragility of our economic lives and the need to be laser-focused on our mission as we make decisions about revenue and expenses.

But perhaps the most important and striking lesson we learned during the pandemic is that all of the work we have done the past few years to chart a strategic path for Augsburg—work that culminated in the creation in Fall 2019 of Augsburg150: The Sesquicentennial Plan—provided us with a framework for both navigating through these unprecedented times and for pursuing a sustainable future for our university. In other words, our planning deliberations, grounded in Augsburg’s mission to educate students to be “informed citizens, thoughtful stewards, critical thinkers, and responsible leaders,” got it right as we named our highest aspirations and our strategic priorities.

In particular, I am proud of the vision we cast for our future, which says that “As a new kind of urban, student-centered university, we are educating Auggies as stewards of an inclusive democracy, engaged in their communities and uniquely equipped to navigate the complex issues of our time.”

Consider the claims we make in this vision statement: to embrace our urban setting, to keep students at the center of our lives, to pursue democratic engagement, and to equip our students to take on the most complex problems we all face. And we honored those claims as we lived through the pandemic: responding to the many needs of our students and neighbors as we kept each other safe and healthy; focusing on the flexibility our students required as they pursued their education primarily online; working together as a community of faculty, staff, and students to navigate an uncharted path; and leaning into the incredibly complex issues raised by the pandemic so that we might all learn from them.

As I begin my 16th year as Augsburg’s 10th president, I am so proud of our community and excited about the future we will create together. It may not be normal, but it will be grounded as always in our mission and vision. Enjoy this issue of Augsburg Now with its engaging stories that make my case for Augsburg’s future.

Faithfully yours,

Paul C. Pribbenow, President

The post Notes from President Pribbenow: On the “new normal” appeared first on Augsburg Now.

One November afternoon, Natalie Jacobson, coordinator of Augsburg’s Campus Kitchen, opened an email from someone she didn’t recognize. It was short and to the point: First-year Auggie Sam Kristensen ’24 explained that he had collected 17 bags of canned and nonperishable food items from those who dared to enter his Halloween yard maze through a fog-lit skeleton shack and animatronic troll swamp. The business major said he was glad his ghoulish creativity could feed dozens of Augsburg students and residents in surrounding Minneapolis neighborhoods.

“The email made my week,” Jacobson said. “We’ve been consumed with coordinated relief efforts; Sam’s email was a great reminder that everyone and anyone can make a difference.”

Kristensen is one of hundreds in the Augsburg community who have come together in both planned and unplanned ways to support those in need during the COVID-19 pandemic, which to date has infected an estimated 28 million and killed more than 500,000 Americans. From staff and students sewing and donating face masks to medical personnel advancing policies and caring for patients, members of the Augsburg community are making a lasting impact on the front lines of disease prevention and support. These are a few of the many stories of Auggies combating the virus and its effects with compassion, faith, and ingenuity.

Serving up hope

Jacobson manages donations like Kristensen’s offering while working with a team of students and volunteers to facilitate integrated food access programs to address hunger on and near campus. According to the National Association of Student Affairs Administrators in Higher Education, more than 38% of students at four-year institutions are food insecure, and 15% are homeless.

Before the pandemic, Augsburg students accessed free food at the in the basement of Science Hall. Students could stop in five days a week to select a bag of fresh and non-perishable items, no questions asked. The Campus Kitchen also made outreach efforts to support community gardens and meals, rescue unsold produce at farmers markets, and educate the public about food as wellness.

When the pandemic hit, Campus Kitchen turned up the heat. The team moved its refrigerators, freezers, and shelves of food to a large conference room in Augsburg’s . Campus Cupboard transitioned to an online order form, with student workers, like finance major Yamile Hernandez ’22, delivering orders on campus or making contactless deliveries to students living in the Twin Cities. The cupboard serves between 25 and 75 students each week.

“It’s rewarding to know we’re helping others, especially in such hard times, and we’re using up food that would have gone to waste.”—Yamile Hernandez ’22

“Many people have found themselves without a job or having less work, which makes it difficult to keep up with expenses,” said Hernandez. “Having access to healthy, free food helps alleviate a bit of that stress.”

“We heard about an opportunity to apply for CARES Act grant funding on a Tuesday, and the application was due that Thursday. Campus Kitchen rallied together with the Health Commons, West Bank Community Development Corporation, and the People’s Center to pull an application together, and we received $22,000, which we spent in a week on nonperishable food items, personal and household cleaning products, as well as food storage equipment, including refrigerators and freezers. The grant will enable us to provide students and neighbors with access to healthy foods on a regular basis and at an increased capacity.”

In March, the Sabo Center launched the Neighborhood Food Initiative in partnership with M Health Fairview. The initiative brings together a variety of community partners to support collaborative approaches that increase access to healthy food in the Cedar-Riverside neighborhood.

“Since the summer, we have distributed food weekly to the West Bank CDC and People’s Center,” Jacobson said. “Many households in Cedar-Riverside now see this service as a key piece of meeting their basic food needs.”

Drives of support 

Augsburg parking lots have been preferred drop-off locations for food and supply drives. In June and again in late September, Augsburg Women Engaged supported weeklong drives to support the Campus Cupboard and ShareShop, which provides students with free or for-rent bedding, games, clothing, kitchenware, appliances, and other home goods. The group collected 400 pounds of food and household supplies, plus $5,405 for the Campus Kitchen.

On June 1, Steve Peacock, community relations director at the Sabo Center, and a cadre of masked volunteers lined up in a parking lot near the edge of campus. The group collected donations from an estimated 550 cars that drove through during a two-hour drive to collect a number of items, mostly personal hygiene products and diapers, for the nearby.

“We were absolutely overwhelmed by the outpouring of support and donations,” Peacock said. “While we were out there, collecting items, we saw athletic teams lined up to collect supplies on the other side of the athletics complex. It’s a testament to the innovative, community-focused, and generous spirit of Augsburg.”

“Our mission to support students and be an anchor for the community seems relevant and central to our lives now more than ever.”—Steve Peacock

Augsburg has also encouraged donations to the Student Emergency Fund, which was established last March to support students with financial hardships and provide relief for basic needs, including food, rent, transportation, and medication.

In the wake of George Floyd’s death in May, Holy Trinity Lutheran Church in the Longfellow neighborhood of Minneapolis has distributed food to hundreds of neighbors each week. This summer, Augsburg Pastor Justin Lind-Ayres showed up with more than 25 Auggie students, staff, and faculty, most of whom didn’t know each other, to serve food. “This was just one microcosm of the work Auggies have and continue to do across the Twin Cities,” Lind-Ayres said. “The student body inspires and teaches me what it means to be ‘informed citizens.’”

‘Auggies are resilient’

Lind-Ayres and the Campus Ministry team have worked to provide moments of hope and belonging throughout the year. They shared prayers on their blog once a day from March to May and now post prayers weekly as a way for Auggies to lift up concerns and hopes for people and situations. On Fridays, the team has hosted 8 minutes and 46 seconds in chapel and on Zoom for “Silence, Prayer, and Pastoral Presence” to remember George Floyd and others and to focus on the call for racial justice. The Muslim Student Association, under the direction of Fardosa Hassan ’12, has provided opportunities for safe, socially distanced Friday prayer.

In addition to leading reduced-capacity in-person worship in Hoversten Chapel, recorded worship, and virtual discussions, Lind-Ayres and University Pastor Babette Chatman ’06 serve on the COVID-19 Response Team. This diverse group of staff members gathers up to five times each week to review COVID-19 cases on campus, engage in contact tracing, provide support for students in quarantine or isolation, and figure out ways to keep the community safe.

“We spend a lot of time on the phone or texting with students offering words of encouragement, answering questions, and troubleshooting issues together as we manage the realities of COVID-19 on campus,” said Lind-Ayres.

Melissa Lee ’04, assistant athletic director and softball head coach, serves on the COVID-19 Task Force. Lee is one of several staff members responding to the helpline set up for Auggies to access the latest information and resources. In the spring, she and others were answering helpline phone calls and emails in shifts seven days a week. As traffic has decreased, phone calls go directly to voicemail. Team members respond to messages and emails as soon as possible.

To parents, students, faculty, and staff, Lee said, “Continue to be gritty. Continue to be safe. We can and will all get through this together. Auggies are resilient.”

Augsburg stories on COVID-19:

• What it takes to fight a pandemic, part 2: Research and health care
• Augsburg’s in-house epidemiologist guides Auggies through the COVID-19 pandemic

Top Image: Auggies gather and distribute food and donations through programs like Campus Kitchen and Campus Cupboard. (Photo by Courtney Perry)

The post What it takes to fight a pandemic: Community collaboration and mutual aid (Part 1) appeared first on Augsburg Now.

Katie Clark ’10 MAN, ’14 DNP sees resilience every day as executive director of Augsburg’s Health Commons, which are drop-in health centers led by the nursing program with a model focused on caring for those in the community who are marginalized. Guests are not required to show identification, and medical professionals don’t wear scrubs or stethoscopes in order to increase relatability and public trust in health care workers.

Her focus at the Augsburg Central Health Commons is with individuals who are experiencing homelessness or who are marginally housed in Minneapolis, and the Health Commons in the Cedar-Riverside neighborhood provides care for residents, many of whom are East African immigrants. As an assistant professor of nursing, Clark teaches primarily in the graduate nursing program through courses that emphasize social justice, health disparities, and civic engagement.

The Augsburg nursing program, Clark said, is unique because faculty and students are embedded in the community. Other schools often see that work as “extra service” and send students to nonprofits, but Augsburg considers place-based work as central to the educational experience.

Hospitality and healing

“We help students serve and explore the world we live in, and we’re with them when they do it,” Clark said. “They get uncomfortable and lean into the biases they may have and really get involved in a community to understand the issues from the people who experience them.”

“You can’t come up with answers if you don’t know the problems.”—Katie Clark ’10 MAN, ’14 DNP

When COVID-19 hit, the Health Commons at Central Lutheran Church in downtown Minneapolis was one of the only drop-in health centers that continued to stay open. At the height of the pandemic, Clark said staying open meant standing outside, passing out hygiene kits, and bringing meals and supplies to encampments of unhoused people.

“Many of our students are adult learners seeking bachelor’s, master’s, and doctorate degrees. Some of them have dealt with furloughs or are at the bedsides of patients, holding up the [touchscreen] tablet for family members to say goodbye, and adapting to constant changes in health care environments. Then they have school in addition to their own stressors at home, like juggling kids or responding to family members who say, ‘COVID isn’t real.’ These students want to get involved and tackle the issues in their communities, and they are doing it! I get chills talking about it.”

Ellen Kearney ’23 DNP is one of Clark’s students in the Doctor of Nursing Practice: Family Nurse Practitioner program and also a registered nurse at a Twin Cities intensive care unit. Kearney admitted that despite extensive safety measures, it was scary to be indoors at the Health Commons with patients early in the pandemic. But the work—her passion—is critical, she added.

“Before COVID-19 we were able to serve between 50 and 100 people each Monday and Thursday,” said Kearney. “Now we can only see 12 people each day we are open. But because our hours have not changed, it has been nice to have a longer period alone with each guest if they chose to stay and talk. I’ve been able to learn about one guest’s upcoming trip to her home country in Africa and her worries about traveling, and I have been able to follow up with one older man while I do his foot care. It has been hard to not open the doors fully, especially now that the weather is colder and knowing there are so few public spaces open, though it is clear that we need to stay capped for everyone’s safety. While the scale of the Commons is small, the impact is large.”

When Augsburg temporarily restricted students from working at the Commons, volunteers and Augsburg alumni, like Emily Pierskalla ’20 DNP, stepped in to keep doors open. The most challenging aspect of working as a registered nurse is ricocheting through stages of grief, which Pierskalla said is emotionally, mentally, and physically exhausting. She avoids news about COVID-19 and social media because it can trigger haunting memories.

“I have flashbacks of the faces of patients I’ve seen die while their loved ones cry watching through an iPad or seeing my own co-workers struggling to breathe after getting sick,” said Pierskalla, who has worked for eight years at Hennepin County Medical Center in Minneapolis. “It has taken a lot of therapy, self-care, and effort to keep the burnout from causing me to become bitter and angry, or worse, apathetic to the world and society.”

She has also worked as a nurse practitioner at CVS MinuteClinics, administering COVID-19 tests and helping people understand their test results and quarantine recommendations—efforts that have immediate practical effects.

“When I’m at the Commons or out in the camps, I actually feel like I’m helping to create the world I want to live in.”—Emily Pierskalla ’20 DNP

Advocates for change

Auggies are working across the globe to create policies and medical solutions to realize that better world. Dr. Ray Yip ’72 is a global health specialist serving as special advisor to the Gates Venture on China Partnership Development. For the past 22 years, he has assisted the Chinese government in improving its public health system, with a focus on disease control and response capacity. When COVID-19 began spreading in January, Yip was in Beijing.

“I was impressed with how aggressive the outbreak was in Wuhan, and I predicted that China would be able to get it under control by April. To my pleasant surprise, China achieved that seemingly impossible task by mid-March.”

In February, he returned to his home in upstate New York, from which he has advised several organizations about COVID-19-related issues and provided a range of companies with updates about the progress of vaccine development worldwide.

“This pandemic, which we knew would happen sooner or later, requires strong government leadership as well as commitment and partnership with the private sectors for the solutions.”—Ray Yip ’72

“More than 23 years with the Centers for Disease Control and Prevention told me the United States had the know-how and capacity to contain this epidemic. After all, I was sent to China to help them to build such capacity. My prediction was so off, I hate to admit it. We all suffer dearly from the dire consequence of horrible mismanagement, which largely has to do with leadership failure. It was particularly painful to watch the CDC get sidelined, and public health measures became politicized.”

The heroes of the pandemic, Yip said: health care workers.

“Most people do not realize the risk and danger of those health care workers taking care of the COVID patients, especially in the early phase when protective gear was in short supply. A disproportionate number of them got infected and died. If I were my younger version, I would not hesitate to join them in on the front lines. I am grateful for their service and sacrifice.”

Dr. Paul Mueller ’84, regional vice president for Mayo Clinic Health System’s Southwest Wisconsin region, oversees thousands of such workers attending to patients in two hospitals and eight clinics. He manages COVID-19 response through policy decisions and exploring new treatments while treating the disease in his own patient panel.

“It is weighty from a psychological standpoint, as you try to be a leader in such an ever-changing, high-stakes environment, knowing the lives you impact,” said Mueller, who has served as an Augsburg regent and as the campaign chair of Great Returns: Augsburg’s Sesquicentennial Campaign. “But every day I walk the halls of our hospitals and clinics and see the resilience and ingenuity of our staff who have delivered on the promise of medicine. Nurses greet me with a smile behind personal protective equipment. They are busy but feel called and up to this work. With a can-do attitude, we are caring for patients in the darkest of times, administering novel treatments, and preparing to safely roll out vaccines.

“We’re still in the thick of it. If you think of it like a marathon, we are at mile marker 19. But if we can maintain resilience and hope, we will finish the race and be better for it.”—Paul Mueller ’84

“This pandemic has shown us that we all breathe the same air, and it is the one thing that is unifying our entire planet. While the virus rages on killing people, we continue to see the brilliance of the human spirit—beacons of hope and optimism, compassion and resilience, integrity and ingenuity.”

Caring for patients, fueling research

Brittany Kimball ’13 is a third-year resident at the University of Minnesota in internal medicine and pediatrics. The pandemic has taken its toll on her and other residents, as expectations are in flux and workloads are stressful and exhausting. Virtual visits are difficult because of a lack of internet and personal connectivity, Kimball said. Loneliness has infected the hospitals. Last week, Kimball watched a nurse gently care for a patient isolated from visitors, playing his favorite music as he died.

“The COVID-19 pandemic has certainly compounded patients’ conditions. Children are missing well visits and immunizations. Cancer patients require COVID-19 tests prior to chemotherapy, sometimes missing a treatment because they have the virus. Many of my primary care patients with diabetes are wary of clinic visits, thus making it harder to [measure doses of] their medications,” said Kimball, who earned a bachelor’s degree in biology from Augsburg.

“Most troublesome, the pandemic has compounded inequities for already marginalized people. Some of my patients don’t have internet, while others don’t have access to a regular phone. For some patients, limited English proficiency can make getting set up on a virtual platform more difficult.

“Patients dealing with addiction and trying to maintain sobriety have told me that their usual coping mechanisms—like getting together with other people who are sober or participating in a faith community—have become inaccessible. For patients living in poverty, balancing virtual school and frontline jobs has been incredibly stressful and sometimes impossible. It’s often people living in poverty that are doing frontline work that makes them more likely to be exposed to the virus, like working in a restaurant, public transit, or in a store.”

“We need to figure out how to make telemedicine more equitable.”—Brittany Kimball ’13

Her dream has long been to be a doctor, so despite the challenges, she pushes on—driven to pursue a fellowship in hematology-oncology. As a Hodgkin’s lymphoma survivor, Kimball is particularly interested in caring for adolescents and young adults with cancer and blood diseases. “As an 18-year-old in my first semester at Augsburg, I was figuring out dating while bald, chemo after classes, and trying to study when my brain felt foggy and my body felt sick,” she added. “Sometimes I needed a bit more guidance and support than a typical adult patient, but not in the same way that a much younger child might. Teens and young adults don’t fit neatly in the pediatric or adult-centered models of care, and I hope I can make that better.”

Hamdi Adam ’18 is similarly driven to make a difference. As a doctoral student of epidemiology at the University of Minnesota, Adam followed his bachelor’s in biology from Augsburg with a master’s degree in public health at the University of Minnesota. Adam studies cardiovascular diseases, diabetes, and neurocognitive disorders. He is focused on investigating the impact of COVID-19 on chronic conditions, which can lead to higher risk of mortality, especially among people with existing risk factors, like high blood pressure and diabetes.

“At some point down the road, I’ll probably get the chance to utilize COVID-19 data to assess the relationship between COVID status and various chronic disease conditions in population-based research studies and hopefully add valuable and timely information to the base of existing literature,” said Adam, who—as a first-generation Oromo American—is interested in applying his research to address health disparities affecting people of color. “It feels good to know that your studies and work are for the betterment of people. With research, sometimes you feel like your work is so detached from the true health problems you are attempting to address, but I like to think that epidemiologic research provides the basis for informing more direct actions, such as health policy development and effective community-based interventions.”

Another researcher, Will Matchett ’13, earned a doctorate in virology and gene therapy from the Mayo Graduate School of Biomedical Sciences. He works as a postdoctoral fellow at the University of Minnesota, where he will spend up to five years acquiring training that will allow him to run his own lab. Between April and August, his research focused exclusively on developing a SARS-CoV-2 test to measure the specific antibodies that block the virus from entering cells. Since September, his focus has shifted to testing a COVID-19 vaccine being developed at the University of Minnesota.

Increasing and diversifying COVID-19 testing

Does all the medical terminology sound like a foreign language? That’s how Elaine Eschenbacher ’18 MAL described her first few weeks as the higher education operations lead for Minnesota’s COVID-19 Testing Work Group. Since 2009, she has worked at Augsburg, the last six of those years as director for the Sabo Center for Democracy and Citizenship. But since June, the Sabo Center has put her “on loan” to Minnesota’s State Emergency Operations Center to work with a team of experts to in collaboration with colleges and universities. Subgroups are assigned to areas such as long-term care, child care and schools, , hotspots, case investigation and contact tracing, research, data, purchasing, and contracts.

“My work at Augsburg prepared me for this role in a variety of ways. The role is necessarily collaborative and involves recognizing that different people have different roles to play and respecting those different perspectives and sets of expertise.”—Elaine Eschenbacher ’18 MAL

“Civic engagement work is like that, too. I’ve also been thinking a lot about the Master of Arts in Leadership program, which I completed in 2018. This work is like having a master class in leadership and public health every day.”

In April, Minnesota Gov. Tim Walz announced a “moonshot goal” of 20,000 tests per day in the state, at a time when only about 2,000 tests were being performed daily, Eschenbacher said. The testing work group increased capacity and made that moonshot goal by the end of June.

“Since then, we’ve been continuing to increase and diversify COVID testing, and make sure that the people who most need it have access to it. During the week of Thanksgiving, our daily average for testing across the state was more than 57,000,” she added. “Testing is an important tool in controlling the spread of COVID-19, and making testing accessible regardless of income or location is an important equity issue.”

Eschenbacher has spent her days planning and data-modeling as it relates to higher education, consulting with specific institutions in the wake of outbreaks, guiding higher education testing, and organizing partnerships for case investigation and contact-tracing. She facilitates webinars and other information pieces about saliva testing, serves as state incident commander for community testing events, and helped coordinate mass testing of 18- to 35-year-olds prior to Thanksgiving. More recently, she has served as incident commander for a community vaccination site.

“It feels like a cliché to say this, but it is an absolute honor to do this work. We talk a lot about vocation at Augsburg, and I guess I would say that vocation can sneak up on you. I never would have dreamed of doing the work I’ve done since June, but it feels like purpose.”

These are only a handful of the Auggies who are living out their passionate purpose to bring an end to this crushing pandemic and, in the meantime, to soften the blow.

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Augsburg stories on COVID-19:

• What it takes to fight a pandemic, part 1: Community collaboration and mutual aid
• Augsburg’s in-house epidemiologist guides Auggies through the COVID-19 pandemic
  

Top Image: Augsburg’s coronavirus guidelines, including face coverings and physical distancing in classrooms and public places, helped protect Auggies from COVID-19. Professor and Chemistry Department Chair Joan Kunz instructs in the Hagfors Center. (Photo by Courtney Perry)

The post What it takes to fight a pandemic: Research and health care (Part 2) appeared first on Augsburg Now.

Remember those days of uncertainty in March 2020, when we had more questions than answers, and before most of us used terms like “coronavirus” and “social distancing”?

The United States saw an increase in COVID-19 infections, and some states—including Minnesota—applied stay-at-home orders to mitigate the spread. Weeks before that inflection point, Augsburg University administrators, faculty, and staff convened a COVID-19 task force.

Not all educational institutions have an epidemiologist on staff, but Augsburg is fortunate. One of the task force’s principal leaders is Alicia Quella, associate professor and director of Augsburg’s physician assistant program. As an educator with a PhD in epidemiology and experience in public health settings around the world, her expertise has proved invaluable for the university’s grasp of the evolving global crisis and Augsburg’s response to maintain the health and safety of community members.

Between fielding student questions about the coronavirus, volunteering at COVID-19 testing sites, and ensuring the Augsburg community can trace contacts and reduce transmission on campus, Quella shared some perspectives on her work and where we go from here.

Q: How have you been involved in Augsburg’s outbreak planning and COVID-19 response?

A: I serve on the pandemic task force, a university-wide team of people that assembled after it was apparent that COVID-19 would significantly affect institutions of higher education across the United States. We collaborate regularly with epidemiologists from the Minnesota Department of Health to implement public health guidelines for campuses. We started to meet daily to coordinate issues involving classrooms and labs, athletics, residence halls, dining services, facilities, and global education. We started a COVID-19 Response Team, which comprises staff and faculty across campus who implement health protocols and support students and personnel who have illness, have COVID-19, or have been exposed to it.

Neither rain nor SNOW can keep ‘s Dr. Alicia Quella from working the walk-up/drive-up COVID-19 testing location Cedar Riverside Clinic

— R.John (@raccajohn)

Q: What were your first thoughts when you heard about COVID-19 and considered its implications for the Augsburg community?

A: When news of a novel coronavirus was circulating in China, I was immediately concerned because I had studied the epidemiology of Severe Acute Respiratory Syndrome (SARS-CoV-1) during my doctoral work through the University of Iowa Center for Emerging Infectious Diseases. In 2003, SARS quickly spread to 29 countries, so I knew that this would be a major issue in the United States.

Q: At this stage in the COVID-19 pandemic, what are the most important things for the public to understand and do?

A: To reach herd immunity [when a significant portion of a community is immune to a disease and thereby makes spread unlikely] we all need to continue to ‘bubble’ and limit the number of close contacts, wear face masks, socially distance, and get vaccinated.

I also encourage the students and my patients to be creative and find ways to keep active and engaged—start a new hobby, do something outdoors, and reach out to relatives and friends who may be isolated right now.

Q: What do you see in the post-COVID-19 world?

A: Colleges and universities have seen a rapid diffusion of innovation in how they are using technology to deliver curriculum, participate in athletics, and maintain operations. This energy and innovation will have to continue to promote widespread vaccine uptake. Vaccine hesitancy is an issue, especially in communities of color that have been disproportionately affected by COVID-19 because of structural racism. Augsburg will need to make this a top priority moving forward.

Q: What’s a memorable moment of the past year that made an impact on you?

A: As an epidemiologist and a physician assistant, I’ve had the opportunity to continue to see patients and work with Augsburg students, staff, and faculty. I recently received the COVID-19 vaccine and have felt humbled and honored to now be able to continue to work more safely in the community.

Top image: Associate Professor Alicia Quella’s experience as an epidemiologist has helped maintain the health and safety of the Augsburg community. (Photo by Courtney Perry)

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Read more Augsburg stories on COVID-19.

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The Minneapolis Foundation’s awarded $10,000 to Augsburg University to elevate the voices of middle- and high-school students through debate on the topic of criminal justice reform. Other grant recipients are organizations working to support art projects, mediation, mental health services, civil rights education, and community healing while addressing police violence and public safety.

Top image: Demonstrators in Summer 2020 marched with a banner that was created as a part of Augsburg’s One Day in May art campaign. (Photo by Leon Wang)

The post Augsburg awarded $10,000 Minneapolis Foundation grant appeared first on Augsburg Now.

Workplaces have struggled during the past year to navigate a digital, distanced work environment brought on by the COVID-19 pandemic. At the same time, social protests centered around racism and the unjust deaths of Black people at the hands of police have also brought greater attention to overwhelming disparities in economics, education, health care, housing, and public safety.

This year, the forum asks: What will it take to start a workplace revolution that moves us from talk to action?

Learn more and register to attend at .

The post Forum on Workplace Inclusion to host first virtual conference appeared first on Augsburg Now.

Drivers in more than 550 cars participated in the supply drives, and their donations were delivered to the through several dozen trips.

“This is our community; this is our neighborhood,” one volunteer said. “So when our neighbors are hurting, we step forward and do what we can to help.”

Read more about Auggies’ efforts to support the community: “What it takes to fight a pandemic.”

Augsburg’s supply drive was a success! Thank you to all who donated and volunteered to help out our so loved Cedar-Riverside community. It is in times like these where we must all come together as the thoughtful stewards that we are.

— Augsburg University (@AugsburgU)

Top image: Auggies collected donations for the Twin Cities community in Summer 2020. (Photo by Joe Mann)

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