A problem exists, according to Conrad, that new leaders can believe their first priority is to develop new game plans independently rather than to get to know staff members to solve problems collectively. Read Conrad’s column, “New leaders should learn to listen,” for tips on how to create an effective workplace communication system.

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Augsburg College’s Dave Conrad, director of the Rochester MBA program, wrote in his most recent column for the Rochester Post-Bulletin about how communication strategies can help facilitate organizational transitions. Read “Communication is vital for change” for insight into how good leaders can communicate well and ease employees’ anxieties.

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